User guide

The first step in order to start using the software is the actual "installation". The installation will get the software on your computer. Before proceeding make sure that your system meets the system requirements. The minimum systems requirements should be met to be able to install the software.

Operating Systems other than those stated below are not supported.

Minimum System Requirements:

Installing the software

Make sure that you are logged in as a user with administrative privileges.

Close all applications, including all virus detection programs and applications that are open in the system tray or on the Windows task-bar. Not doing so may increase the installation time and interfere with the installation.

The software is compatible with both MS Windows and macOS. You can install it using the installation file provided on the USB flash drive included with the software or download it from the following link:

https://www7.janome.co.jp/global/softupdate/artistic-digitizer/

Depending on the system, select the respective installation method.

MS Windows installation

Insert the installation USB flash drive into a USB port on your computer. It is recommended that you close all running programs before you proceed.

Now open Windows Explorer and navigate to the installation flash drive labeled Artistic, and run the "setup.exe" program.

If you have a link to download the installation file, you can type it in any web browser’s URL field and download the file. Extract the installation file from the downloaded zip file by right clicking on it and selecting "Extract All…" Follow the instructions to extract the installation file, then go to that folder and run the file by double clicking on it.

If you are running the installation on a Windows 10/11 operating system a "Security screen" will appear with information about the new software and it will ask you if you allow it to be executed. You need to either log in as administrator or select "Allow" if you are already logged in as administrator.

1.The initial welcoming dialog of the installation will appear, from this point you must follow the wizard steps in order to proceed with the installation. If applicable, keep your "Hardware USB Key" and cutter unplugged during the installation of the software. Click "Next>" to continue.

2.When the window with the License Agreement opens, Click on the first radio button of the window, confirming that you accept the terms of the license agreement. (CAUTION! PLEASE READ THE TERMS & CONDITIONS OF THE LICENSE AGREEMENT CAREFULLY). Then click the "Next>" button.

3.At the next dialog, you can specify where you want the software to be installed. You can change the "Installation Folder" by clicking on the "Browse..." button and selecting another directory. Click "Next >" to continue.

4.At the next dialog, you can select which file types you want the software to handle. By default, the application is set to handle all supported embroidery file formats. Click "Next>" to continue.

5.The software is now ready to install. Click "Install" for the installation to begin. During the installation, you can click the Show details button to view the installation process.

6.During the installation process, multiple dialogs might appear requesting access to install embroidery machine drivers. Click "Install" to continue.

7.At some point, you will be informed that the installation is finished. Click "Finish" to end the installation.

8.Run the software by double clicking on the shortcut (Artistic Digitizer ) that you will find on the desktop.

9.A message will appear informing you that you must press "OK" to enter the software key and activation code you have received with the software. Internet connection is required. In case you have a USB key, plug your USB key.

10.The "Software key" window will appear. Type the Serial number of your key and the Activation code in the respective fields and click Activate. If the process is successful, the message “Key updated successfully” will appear in the messages’ area.

11.Run the software once more by double clicking on the shortcut (Artistic Digitizer) that you will find on the desktop.

12.The "Registration information" window will appear. This window is a form that you should fill in with valid information and return by clicking on the "Register" button.

13.You are ready! You can now use the software.

macOS installation

Insert the installation USB flash drive into a USB port of your computer. The USB flash drive is automatically mounted and you will get an icons named Artistic in your desktop. Double click on the disk drive to open it and the folder will open from where you must run the "Artistic.dmg" by double clicking on it. Then follow the step from the 5th step.

If you have a link to download the installation file, you can type it in any web browser’s URL field and download the file.

1.In the Dock area, you can see the download progress.

2.Once the download is complete, the download icon will change.

3.If you click on the "Downloads" icon, then a list with the latest downloaded files appears on top. Click on the "Artistic.dmg" file. You will get a warning that this software was downloaded from the internet, click "Open" to proceed. This only happens the first time that you run the application.

4.The file you've downloaded is a disk image and by clicking on "Artistic.dmg" it is mounted onto your Mac and you can see its contents. On your desktop, there is an icon for the mounted disk image. If you accidentally close the Finder window, you can start again by double clicking the "Artistic Digitizer" icon on your desktop.

5.To perform the installation of "Artistic Digitizer" you must drag the icon onto the "Applications" folder icon that you can see.

6.Drag the "Artistic.dmg" application onto the applications folder icon.
"Notice": Do not double click on the icons because this will run the program through the mounted media and it will not be installed.

7.Installation is complete and at this point. you can "Eject" the installation media. Right click on Artistic Digitizer on your Desktop and use "Eject" option.

8.To Run the software, start "Finder" and navigate to "Applications" folder and locate "Artistic" icon.

9.The "Software key" login window will appear. Now you need to type the "Serial number" and the "Activation code" into the respective fields. To proceed with the activation, you need to be connected to the internet. After typing the key and activation code press Activate.

10.After successful activation, you get a message "Key updated successfully".

11.Now you are ready to start "Artistic Digitizer", go to "Applications" folder and locate "Artistic" icon once more. Double click on this icon to start the software.

12.You are ready to use the Artistic Digitizer.